A. Our IPA was formed by dentists for dentists. We work to ensure that providers are able to deliver the best possible care at the best possible fees for ourmost competitive fees available..

Q. Am I required to participate in all plans that HealthVelocity offers? (i.e. Referral Plan, PPO, Medicaid, Fee for Service, etc.)

A. No. A Plan Selection form is available for you to choose the plans you wish to participate in.

Q. Who verifies member eligibility?

A. HealthVelocity is happy to verify member eligibility for you. Just call our toll free number at 1-800-365-3527, and a representative will assist you.

Q. How long does it take to process a claim?

A. HealthVelocity has averaged 10 days turnaround tim averages a three week turnaround time on processing claims for the last 3 years.

Q. How do I join HealthVelocity’s IPA?

A. Please print and complete the Plan Selection Form, IPA Membership Agreement and IPA Membership Application. Mail to HealthVelocity along with all required documentation to:direct them to the new tab

HealthVelocity Group Ltd.
9494 Southwest Freeway Suite 820
Houston, Texas 77074
Tel    713/599-1114
Toll    800/365-3527
Fax    713/599-0616
TTY    713/335-0154

HealthVelocity Independent Practice Association (IPA) is a membership network of independently owned dental practices that provide treatment to HealthVelocity members. We facilitate freedom of choice for HealthVelocity IPA members by enhancing their ability to practice dentistry in today’s dynamic healthcare environment.

A WEALTH OF BENEFITS

As an organization created by dentists for dentists and their patients, we understand the needs of our providers and respond to them daily. Our providers have the option to treat a small group of members or increase and expand their patient base. Enjoy freedom of choice. Plan participation is optional for all providers. HealthVelocity offers commercial referral plans, Adult-Medicaid, Medicare Advantage plans, PPO plans and self-insured employer group plans

IPA SERVICES AND BENEFITS INCLUDE

Experience the privilege of affiliating with the premiere dentists in the industry. HealthVelocity’s IPA values its members and is dedicated to providing a superior line of benefits including:

• Technology Solutions
• Contract Negotiations
• Governance Committee Participation
• HIPAA Compliance Tools
• Benefit Plan Products
• Member Discounts & Privileges
• And much more!

A. HeathVelocity offers a comprehensive ancillary healthcare delivery system to employer groups, MCO’s, participating provider networks and comsumers, including:
•    Dental Referral Plans
•    Provider Networks
•    Third Party Administration Services

Q. What third party administrative services are performed by HealthVelocity?

A. Our TPA services include the following:
•    Claims Adjudication
•    Quality Assurance
•    Network Management
•    Utilization Review
•    Provider Credentialing
•    Business Development and Marketing

Q. Does the HealthVelocity network include dental specialtist?

A. Yes. We have a wide range of specialist available throughout the state of Texas.

Q. Can HealthVelocity customize a plan?

A. HealthVelocity is happy to work with you to customize a plan that will meet the healthcare needs of your organization.

Q. How can I submit a Request for Proposal/Services (RFP) to HealthVelocity?

A. All RFP’s or related questions may be submitted to the following, or you may call direct:

HealthVelocity Group Ltd.
9494 Southwest Freeway Suite 820
Houston, Texas 77074
Tel    713/599-1114
Toll    800/365-3527
Fax    713/599-0616
TTY    713/335-0154

provides management and administrative services, consistently meeting the needs of employer groups, affinity groups and organizations. As a management service organization, we focus on the needs of our clients, specializing in customized plan design and flexible options at low cost. HealthVelocity maintains uncompromised quality and unprecedented efficiency in all areas of service.

PREMIERE PROVIDERS

Our providers are carefully selected to participate in the HealthVelocity Independent Practice Association (IPA) and are NCQA criteria credentialed. Groups are assured their employees or members are receiving the best quality care available.

HEALTHVELOCITY OFFERS:
•    TPA Services
•    Benefit Plan Design
•    Quality Assurance Programs
•    Provider Network Development
•    Claims Processing Services
•    Provider Credentialing (NCQA standards) 

Our providers have cared for Texans for more than 50 years, and are committed to preserve and promote the excellent oral health of Texans. This purpose is fulfilled through the successful organization of three companies that focus on the needs and goals for three critical healthcare participants…patients, providers and payors.

HealthVelocity PLLC, is an Independent Practice Association (IPA) that offers a comprehensive ancillary healthcare delivery system to employer groups, MCO’s, participating provider networks and consumers, including:
• Dental Referral Plans
• Provider Networks
• Third Party Administrator Services

HealthVelocity Group, Ltd., provides the third party administrative services for HealthVelocity, PLLC including:

• Network Management
• Utilization review
• Claims Adjustment
• Quality Assurance
• Provider Credentialing
• Business Development and Marketing

Dentists, PLLC is a statewide network of independent dental providers accessible through an arrangement with HealthVelocity PLLC, to deliver dental services including:

• Treatment Delivery
• Peer Review
• Dental Plan Design

HealthVelocity Group Ltd.
9494 Southwest Freeway
Suite 820
Houston, Texas 77074
Tel    713/599-1114
Toll    800/365-3527
Fax    713/599-0616
TTY    713/335-0154

HealthVelocity is committed to improving and maintaining the overall health of Americans and their ability to contribute to our society. We effectively bridge the gap between the interests of Patients, Providers and Payors.

Through our integrated support services, we provide customized, cost effective solutions that improve provider and patient satisfaction, as well as payor performance and plan value. We achieve convergence by entering into arrangements with providers, managed care organizations, and employer groups to deliver quality products and services.

Leveraging our experience and the expertise of our professional teams, we are developing and implementing benefit plans and quality improvement plans that result in better delivery of healthcare and long-term health for our members.

Purpose

We are bridge builders. Through our integrated support services, we effectively span the gap between the interests of Patients, Providers, and Payors.

Mission of HealthVelocity Group Ltd.

We will become the leading model for the efficient integration of the delivery of quality health care for patients, providers, and payors.

Mission of Dentists, PLLC

We will enhance the ability to practice dentistry in today’s dynamic healthcare environment. We will recruit and retain quality doctors in a financially rewarding, yet cost effective, IPA environment fostered by innovative practice management techniques.

A. HealthVelocity Dental Plan is a dental referral group which offers our members affordable and comprehensive dental discount plans. Our dental plans feature a complete range of diagnostic, preventive and restorative dental care servicesis a company that provides dental services to Texans through contracts with various HMOs.

Q. How do I use the plan or get services?

A. Present your Identification Card to any HealthVelocity provider to receive discounted fees. The discount is taken from the Metropolitan Service Area UCR (Usual Customary Rates). The plan design you choose will determine the percentage of discount. You pay the provider at the time of service.One you have selected an HMO to provide you with dental services in some cases you select a dentist by calling HealthVelocity while in others you will select from a list of network providers serving that HMO.

Q. Who are the Dental providers?

A. HealthVelocity has one of the largest dental provider networks in Texas . Our providers are NCQA criteria credentialed and are committed to meeting your needs! HealthVelocity is created by dentist for dentist and their patients!

Q. When do benefits begin?

A. Within 14 working days of receipt of your application, you will receive your New Member Package. You can call the dentist of your choice from our directory and set up your appointment immediately after receiving your HealthVelocity I.D. card.

Q. What if I need a specialist?

A. There is no referral required to visit a HealthVelocity specialist. Simply select a participating specialist from the HealthVelocity provider directory.

Q. How do I get more information about rates and plan design?

A. Just call your local HealthVelocity sales office at 713-599-1114 (Outside Houston call 1-800-365-3527) and we will assist you.

Professional – Personal integrity while promoting excellent health care

We are committed to helping preserve and maintain good dental health. We make this and all commitments with care, and go the extra mile in following through on them. In all things, we do what we say to the best of our ability.

Fairness – Compensation commensurate with the expertise delivered

We believe in the Golden Rule. We strive to be courteous and fair. We believe that each doctor and employee contributes to the strength, growth and success of our company and should reap rewards and recognition commensurate with their contribution.

Education – Of our peers, patients and partners regarding efficient delivery of quality care in today’s dynamic healthcare environment

We will set the standard and provide the model for efficient integration of their expectations in the delivery of quality health care.

Responsibility – We are customer-driven

We feel a sense of urgency and take responsibility for any matters related to the needs of our patients, providers and payors. We are frugal and conserve both our customer’s and the company’s resources as vigilantly as we guard our own. We provide affordable dental care plans that encourage patients to obtain treatment.

9494 Southwest Freeway
Suite 820
Houston, Texas 77074
Tel 713/599-1114
Toll 800/365-3527
Fax 713/599-0616
TTY 713/335-0154

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